We are proud to offer free shipping on orders above USD185. 

We ship on a DDP (Delivery Duty Paid) basis, which means that all custom duties are included in the product price from JAPAN.
While we strive to ship out every order in 2-3 business days, please note there may be minor delays.

We use world-class courier companies like EMS, FedEx and DHL to ship products.

Unfortunately, we cannot deliver orders to PO boxes and military addresses.

Our customers typically receive their orders within 5-6 days of shipping. For more detailed estimated shipping days, please refer to the table below.

Area/Region Estimated Shipping Days          
Most East Asian countries and North America.             4-5 days 
Rest of World 5-6 days

*If the order was placed over a weekend, it will be processed the next business day, so it may take 1-2 more days to reach you.

You will receive a tracking number in the confirmation email sent at shipment.

We ship on a DDP (Delivery Duty Paid) basis, which means that all custom duties are included in the product price. There may be instances in which additional taxes need to be paid. Any such additional taxes will be calculated according to your specific address and itemized at checkout.

For any shipping inquiries or if you encounter any customs issues, don’t hesitate to contact us at You can also chat with us live or leave us your email and a message in the “Chat with us” button found at the bottom right-hand side of the page. 

Please note that we have no control over customs authorities in your country, which may from time to time delay the delivery of a package or, in rare situations, request additional information or fees (via SMS or e-mail). We will do our best to assist you with any customs issues. Just reach out to us! We recommend you to respond in a timely manner to avoid the shipment being returned to us. In such cases, you agree that you shall bear any return costs and reshipment costs. For more information please refer to our Terms & Conditions.

For orders under the shipping threshold, the following shipping costs apply: 

  • United States: US$25   
  • Canada: CA$31.6   
  • Europe: €23 (or local equivalent)   
  • United Kingdom: £19.8   
  • Hong Kong: HK$157  
  • Singapore: SG$27   
  • Thailand: ฿686
  • South Korea: ₩24,855
  • Philippines: ₱1,050
  • Malaysia: RM109
  • Australia: A$35
  • China: ¥133
  • Indonesia: Rp290,918
  • Taiwan: NT$580
  • Vietnam: ₫463.800
  • Czech Republic: Kč576
  • Denmark: DKK173
  • Norway: kr234
  • Sweden: kr244
  • Switzerland: CHF24

*Free shipping is only available when the total purchase amount after discount by Member Points and/or any coupon is used meets the required amount.


In order to comply with Indian customs regulations, for all shipments into India, we will need the recipient to provide all required KYC (know-your-customer) documents (including Government-issued identification documents and address proof) to customs for clearance.

In particular, please make sure the recipient’s name and delivery address match with the recipient’s details in his/her personal ID during check-out.

After placing your order, please kindly reach out to our customer support via live chat. We will send you an e-mail with detailed information regarding the KYC documents required and assist you with customs clearance.

For more inquiries about KYC, please refer to this link:



We regret to inform our customers that Haku-clothing is unable to ship to the locations below at this time.

  • Afghanistan
  • Belarus
  • Congo
  • Crimea
  • Cuba
  • Iran
  • Iraq
  • Japan
  • Lebanon
  • Liberia
  • Libya
  • Moldova
  • Myanmar
  • North Korea
  • Somalia
  • Sudan/South Sudan
  • Syria
  • Tajikistan
  • Yemen
  • Zimbabwe 

Service disruptions due to situation in Ukraine

Please note that due to the situation in Ukraine, all international shipments to Russia are temporarily suspended until further notice.